Customer Service

At Forward, our team is here to help you with any need or question, and providing you with great service is our top priority. No question is too big or too small. Here’s how to contact us:
Phone:
Email:
Live Help:
1-866-434-3169
service@forwardforward.com
A team member is available. Click here to chat
Here are our hours of operation, listed in Pacific Standard Time:
Monday - Thursday:
Friday:
Saturday:
Sunday:
7am – 8pm PST
7am – 5pm PST
8am – 1pm PST
9am – 1pm PST
During our hours of operation, you can usually expect phone calls to be answered within 30 seconds and emails to be answered within 15 minutes.